Shell API - Scheduled Outage Sat 23 May 14:00 GMT until Sun 24 May 07:00 GMT (Resolved)

Dear Customer

we would like to inform you that from Saturday May 23rd 2026, 14:00 GMT until Sunday May 24th 2026, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

This will affect the availability of the Shell Fleet APIs in  Production Environment.

API Services Impacted:

• Card Management API
• Shell Transaction Data API (including Recent Transactions)
• Card Restrictions and Card Limits
• Customer Data API
• Shell Fleet Invoice API
• SmartPay API Registration / SmartPay enablement for Shell app users 

API Services NOT Impacted:

• SmartPay Transactions (fueling/pump reservation)

Should you have any questions or require further assistance, please do not hesitate to contact Shell API team 

Best Regards,

Shell API Team