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  • 14 August 2026Shell API – Načrtovana prekinitev delovanja v petek, 14. avgusta, od 12:00 GMT do 14:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 14. avgusta, od 12:00 GMT do 14:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v času od petka, 14. avgusta 2026, 12:00 GMT do 14:00 GMT bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v testnem okolju.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija za API SmartPay / Omogočanje SmartPay za uporabnike aplikacije Shell
    • Transakcije SmartPay (tankovanje/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, ne oklevajte in stopite v stik z ekipo Shell API

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • B2B Mobility Toll Transaction Data
    • EV Public Charge Sessions
    • Shell SmartPay API
    Environments impacted:
    • Test
    OBJAVLJENO:
  • 25 July 2026Prekinitev delovanja testnega okolja Shell API – od 25. julija ob 17:00 GMT do 27. julija ob 01:30
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    Title
    Prekinitev delovanja testnega okolja Shell API – od 25. julija ob 17:00 GMT do 27. julija ob 01:30
    Description

    Spoštovani stranka,

    S tem vas obveščamo, da bo okolje Shell API TEST nedosegljivo za namestitvene dejavnosti:

    Datum / ura:

    od sobote, 25. julija, ob 17:00 GMT

    do ponedeljka, 27. julija, ob 01:30 GMT

    Opravičujemo se za morebitne nevšečnosti.

    S spoštovanjem

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 25 July 2026Shell API SmartPay – 30-minutno načrtovano vzdrževanje – sobota, 25. julija 2026
    -
    Title
    Shell API SmartPay – 30-minutno načrtovano vzdrževanje – sobota, 25. julija 2026
    Description

    Spoštovani stranka,

    radi bi vas vnaprej obvestili o 30-minutnem obdobju vzdrževanja Shell API SmartPay (mobilno plačevanje)

    v proizvodnem okolju.

    Datum in čas začetka: sobota, 25. julij 2026, 20:00 GMT (22:00 CEST)

    Datum in čas konca: sobota, 25. julij 2026, 20:30 GMT (22:30 CEST)

    Skupno trajanje: 30 minut

    V tem obdobju bo prišlo do motenj pri vseh plačilih prek Shell API SmartPay v produkcijskem okolju.

    Prosimo vas, da te informacije pravočasno posredujete svojim voznikom in ustreznim ekipam,

    da se bodo lahko ustrezno pripravili in se izognili morebitnim motnjam pri plačilih med izpadom.

    Če imate kakršna koli vprašanja ali potrebujete pomoč, nam to prosim sporočite.

    Zahvaljujemo se vam za razumevanje in sodelovanje.

    S spoštovanjem,
    Ekipa Shell API

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 17 July 2026Shell API – Načrtovana prekinitev delovanja v petek, 17. julija, od 12:00 GMT do 14:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 17. julija, od 12:00 GMT do 14:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v času od petka, 17. julija 2026, 12:00 GMT do 14:00 GMT bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v testnem okolju.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija za API SmartPay / omogočanje uporabe SmartPay za uporabnike aplikacije Shell
    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, ne oklevajte in obvestite ekipo Shell API

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • Shell SmartPay API

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 27 June 2026Shell API SmartPay – 1-urno načrtovano vzdrževanje – sobota, 27. junija 2026, ob 22:00 CEST
    -
    Title
    Shell API SmartPay – 1-urno načrtovano vzdrževanje – sobota, 27. junija 2026, ob 22:00 CEST
    Description

    Spoštovani stranka,

    radi bi vas vnaprej obvestili o 1-urnem vzdrževalnem obdobju za Shell API SmartPay (mobilno plačevanje)

    v proizvodnem okolju.

    Datum in čas začetka: sobota, 27. junij 2026, 20:00 GMT (22:00 CEST)

    Datum in čas konca: sobota, 27. junij 2026, 21:00 GMT (23:00 CEST)

    Skupno trajanje: 1 ura

    V tem obdobju bo prišlo do motenj pri vseh plačilih prek Shell API SmartPay v produkcijskem okolju.

    Prosimo vas, da te informacije pravočasno posredujete svojim voznikom in ustreznim ekipam,

    da se bodo lahko ustrezno pripravili in se izognili morebitnim motnjam pri plačilih med izpadom.

    Če imate kakršna koli vprašanja ali potrebujete pomoč, nam to prosim sporočite.

    Zahvaljujemo se vam za razumevanje in sodelovanje.

    S spoštovanjem,
    Ekipa Shell API

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 June 2026Shell API - Scheduled Outage Sat 20 June 14:00 GMT until Sun 21 June 05:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 20 June 14:00 GMT until Sun 21 June 05:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday June 20th 2026, 14:00 GMT until Sunday June 21st 2026, 05:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. 

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted: 

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact the Shell API team by raising a support ticket.

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 13 June 2026Shell API SmartPay – 20-minutno načrtovano vzdrževanje 13. junij 2026 ob 22:00 CEST
    -
    Title
    Shell API SmartPay – 20-minutno načrtovano vzdrževanje 13. junij 2026 ob 22:00 CEST
    Description

    Spoštovani stranka,

    radi bi vas vnaprej obvestili o kratkem, 20-minutnem obdobju vzdrževanja storitve Shell API SmartPay (mobilno plačevanje)

    v proizvodnem okolju.

    Datum in čas začetka: 13. junij 2026, 20:00 GMT (22:00 CEST)

    Datum in čas konca: 13. junij 2026, 20:20 GMT (22:20 CEST)

    Skupno trajanje: 20 minut

    V tem obdobju bo prišlo do motenj pri vseh plačilih prek Shell API SmartPay v produkcijskem okolju.

    Prosimo vas, da te informacije pravočasno posredujete svojim voznikom in ustreznim ekipam,

    da se bodo lahko ustrezno pripravili in se izognili morebitnim motnjam pri plačilih med izpadom.

    Če imate kakršna koli vprašanja ali potrebujete pomoč, nam to prosim sporočite.

    Zahvaljujemo se vam za razumevanje in sodelovanje.

    S spoštovanjem,
    Ekipa Shell API

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 12 June 2026Shell API – Načrtovana prekinitev delovanja v petek, 12. junija, od 12:30 GMT do 14:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 12. junija, od 12:30 GMT do 14:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v času od petka, 12. junija 2026, 12:30 GMT do 14:00 GMT bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v testnem okolju.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija API-ja SmartPay / omogočanje storitve SmartPay za uporabnike aplikacije Shell
    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, ne oklevajte in obvestite ekipo Shell API

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations
    • Shell SmartPay API

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 23 May 2026Shell API - Scheduled Outage Sat 23 May 14:00 GMT until Sun 24 May 07:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 23 May 14:00 GMT until Sun 24 May 07:00 GMT
    Description


    Dear Customer

    we would like to inform you that from Saturday May 23rd 2026, 14:00 GMT until Sunday May 24th 2026, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in  Production Environment.

    API Services Impacted:

    • Card Management API
    • Shell Transaction Data API (including Recent Transactions)
    • Card Restrictions and Card Limits
    • Customer Data API
    • Shell Fleet Invoice API
    • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 15 May 2026Shell API – Načrtovana prekinitev delovanja v petek, 15. maja 2026
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 15. maja 2026
    Description


    Spoštovani stranka

    obveščamo vas, da bodo v petek, 15. maja 2026, od 12:30 do 14:00 po UTC naši IT-timi v TESTnem okolju izvajali namestitev popravkov za operacijski sistem in varnost ter ponovni zagon.

    Med tem časovnim oknom za vzdrževanje lahko pride do minimalnih motenj v delovanju storitve.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    OBJAVLJENO:
  • 18 April 2026Shell API - Scheduled Outage Sat 18 April 14:00 GMT until Sun 19 April 07:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 18 April 14:00 GMT until Sun 19 April 07:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday April 18th 2026, 14:00 GMT until Sunday April 19th 2026, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 14 April 2026Načrtovano vzdrževanje storitve Shell API SmartPay – 5-urni izpad storitve 14.–15. aprila 2026
    -
    Title
    Načrtovano vzdrževanje storitve Shell API SmartPay – 5-urni izpad storitve 14.–15. aprila 2026
    Description

    Spoštovani stranka,

    radi bi vas vnaprej obvestili o načrtovanem obdobju vzdrževanja storitve Shell API SmartPay v proizvodnem okolju zaradi uvedbe večje nadgradnje.

    • Začetek: torek, 14. aprila, ob 23:00 GMT (24:00 CET)
    • Konec:                            sreda, 15. aprila, ob 04:00 GMT (05:00 CET)
    • Skupno trajanje: 5 ur

    V tem obdobju bo v produkcijskem okolju prišlo do motenj pri vseh plačilih prek Shell API SmartPay.

    Prosimo vas, da te informacije pravočasno posredujete svojim voznikom in ustreznim ekipam, da se bodo lahko ustrezno pripravili in se izognili morebitnim motnjam pri plačilih med izpadom.

    Če imate kakršna koli vprašanja ali potrebujete pomoč, nam to prosim sporočite.

    Zahvaljujemo se vam za razumevanje in sodelovanje.

    S spoštovanjem,
    Ekipa Shell API

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 21 March 2026Shell API - Scheduled Outage Sat 21 March 14:00 GMT until Sun 22 March 03:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 21 March 14:00 GMT until Sun 22 March 03:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday March 21st 2026, 14:00 GMT until Sunday March 22nd 2026, 03:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 March 2026Shell API – Načrtovana prekinitev delovanja API-ja za transakcijske podatke petek, 20. marec 2026
    -
    Title
    Shell API – Načrtovana prekinitev delovanja API-ja za transakcijske podatke petek, 20. marec 2026
    Description

    Spoštovani stranka,

    Obveščamo vas, da bodo naše IT-ekipe 20. marca 2026 med 16:30 GMT in 20:30 GMT izvajale vzdrževalna dela na toku podatkov o transakcijah v realnem času.

    V tem času podatki o transakcijah začasno ne bodo na voljo.
    Do izgube podatkov ne bo prišlo, pretok podatkov pa se bo po zaključku vzdrževanja ponovno vzpostavil v običajnem načinu.

    S spoštovanjem,
    Ekipa Shell API
    API Services impacted:
    • B2B Mobility Card Transaction Data

    na spletni strani . Production IT okolje

    OBJAVLJENO:
  • 13 March 2026Shell API – Načrtovana prekinitev delovanja v petek, 13. marca 2026
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 13. marca 2026
    Description

    Spoštovani stranka

    obveščamo vas, da bodo v petek, 13. marca 2026, od 12:30 do 14:00 po UTC naši IT-timi v TESTnem okolju izvajali namestitev popravkov za operacijski sistem in varnost ter ponovni zagon.

    Med tem časovnim oknom za vzdrževanje lahko pride do minimalnih motenj v delovanju storitve.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    Environments impacted:
    • Test
    OBJAVLJENO:
  • 12 March 2026Shell API OAuth 2.0 – Izredna 30-minutna prekinitev delovanja 12. marca od 18:15 do 18:45 GMT
    -
    Title
    Shell API OAuth 2.0 – Izredna 30-minutna prekinitev delovanja 12. marca od 18:15 do 18:45 GMT
    Description

    Spoštovani stranka,

    Obveščamo vas, da bodo naše končne točke API na podlagi OAuth 2.0 začasno nedostopne zaradi načrtovanega vzdrževanja 12. marca, od 18:15 do 18:45 GMT.

    V tem času funkcije API-ja, kot so upravljanje kartic, poročila o transakcijah in poročila o računih, ne bodo dostopne.

    Pričakujemo, da se bo normalno delovanje ponovno vzpostavilo takoj po koncu vzdrževalnega obdobja.

    Opravičujemo se za morebitne nevšečnosti in se vam zahvaljujemo za razumevanje.

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 21 February 2026Shell API - Scheduled Outage Sat 21 February 14:00 GMT until Sun 22 February 08:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 21 February 14:00 GMT until Sun 22 February 08:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday February 21st 2026, 14:00 GMT until Sunday February 22nd 2026, 08:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 19 February 2026Prekinitev delovanja testnega okolja Shell API – 19. februar, 08:30–16:30
    -
    Title
    Prekinitev delovanja testnega okolja Shell API – 19. februar, 08:30–16:30
    Description

    Spoštovani stranka,

    S tem vas obveščamo, da bo testno okolje Shell API v četrtek, 19. februarja 2026, nedostopno za namestitvene dejavnosti. .

    Datum / čas: 19. februar 2026 od 08:30 GMT do 16:30 GMT

    Opravičujemo se za morebitne nevšečnosti.

    V primeru kakršnih koli vprašanj nas prosimo, ne oklevajte in se obrnite na nas na api@shell.com

    S spoštovanjem

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 07 February 2026Shell API – enourna prekinitev delovanja – sobota, 7. februarja, od 10:45 GMT do 11:45 GMT
    -
    Title
    Shell API – enourna prekinitev delovanja – sobota, 7. februarja, od 10:45 GMT do 11:45 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo v soboto 7. februarja 2026 med 10:45 GMT in 11:45 GMT naše IT-ekipe izvedle posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • Omejitve in limiti kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Opravičujemo se za morebitne nevšečnosti.

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 29 January 2026Shell API – Obvestilo o načrtovanem izrednem vzdrževanju, 29. januar 2026
    -
    Title
    Shell API – Obvestilo o načrtovanem izrednem vzdrževanju, 29. januar 2026
    Description

    Spoštovani stranka,

    Izvedli bomo izredno redno vzdrževanje, da bi izboljšali varnost in zanesljivost naših storitev.

    Med obdobjem vzdrževanja lahko stranke pri uporabi naših API-jev ali povezanih aplikacij naletijo na kratke, prekinjene izpade. Če pride do prekinitve, prosimo, poskusite s svojo zahtevo še enkrat.

    Pričakovani vpliv

    • Kratke, občasne prekinitve storitve
    • Nekatere zahteve morda ne bodo uspešne in jih bo treba ponoviti

    Časovno okno vzdrževanja

    Četrtek, 29. januarja 2026, od 17:30 GMT do 22:30 GMT
    Predvideni vpliv: do 15 minut prekinjene razpoložljivosti

    Zahvaljujemo se vam za razumevanje in si bomo prizadevali, da motnje čim bolj zmanjšamo.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 24 January 2026Shell API - Scheduled Outage Sat 24 January 14:00 GMT until Sun 25 January 07:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 24 January 14:00 GMT until Sun 25 January 07:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday January 24th 2026, 14:00 GMT until Sunday January 25th 2026, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 22 January 2026Shell API - E-invoice/EID outage - Thursday 22 January 2026 14:00 CET - 15:30 CET
    -
    Title
    Shell API - E-invoice/EID outage - Thursday 22 January 2026 14:00 CET - 15:30 CET
    Description

    Dear Customer, 

    Please be aware that Shell will perform a mandatory 1,5 hour maintenance activity in the Production environment on Thursday 22 January 2026 which will cause an outage in accessing e-Invoices and EID files.

    Outage Start time: 22/01/2026 14:00 CET

    Outage End time: 22/01/2026 15:30 CET

    E-Invoicing, EID, EDI

    • E-invoicing, EID and EDI files will not be available during the service outage.

    Shell Fleet Hub, Shell Fleet App, API

    • All users will not be able to search, access and retrieve e-invoices/EIDs 

    Best Regards

    Shell API Team

    API Services impacted:
    • B2B Mobility Invoice

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 16 January 2026Shell API – Načrtovana prekinitev delovanja v petek, 16. januarja
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 16. januarja
    Description

    Spoštovani stranka

    obveščamo vas, da bodo v petek, 16. januarja 2026, od 12:30 do 14:00 po UTC naši IT-timi v TESTnem okolju izvajali namestitev popravkov za operacijski sistem in varnost ter ponovni zagon.

    Med tem časovnim oknom za vzdrževanje lahko pride do minimalnih motenj v delovanju storitve.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • EV Public Charge Sessions
    • B2B Mobility Invoice
    • EV Public Locations
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 12 December 2025Shell API – Načrtovana prekinitev delovanja v petek, 12. decembra, od 12:30 GMT do 14:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 12. decembra, od 12:30 GMT do 14:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v petek, 12. decembra 2025, od 12:30 do 14:00 po UTC v TESTnem okolju izvajale namestitev popravkov za operacijski sistem in varnost ter ponovni zagon.

    Med tem časovnim oknom za vzdrževanje lahko pride do minimalnih motenj v delovanju storitve.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • EV Public Locations
    • Shell SmartPay API
    Environments impacted:
    • Test
    OBJAVLJENO:
  • 22 November 2025Shell API - Scheduled Outage Sat 22 November 14:00 GMT until Sun 23 November 07:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 22 November 14:00 GMT until Sun 23 November 07:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday November 22nd 2025, 14:00 GMT until Sunday November 23rd 2025, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 14 November 2025Shell API – Načrtovana nadgradnja sistema – Kratka prekinitev delovanja 14.11.2025
    -
    Title
    Shell API – Načrtovana nadgradnja sistema – Kratka prekinitev delovanja 14.11.2025
    Description

    Spoštovani stranka,

    obveščamo vas, da bodo v petek, 14. novembra, ob 19:15 GMT naše IT-ekipe izvedle nadgradnjo več sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju .

    API Services impacted:
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Invoice

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 14 November 2025Shell API – Načrtovana prekinitev delovanja v petek, 14. novembra, ob 12:30 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v petek, 14. novembra, ob 12:30 GMT
    Description

    Spoštovani stranka,

    obveščamo vas, da bodo v petek, 14. novembra, ob 12:30 GMT naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem testnem okolju.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • API za omejitve in limite kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 25 October 2025Shell API - Scheduled Outage Sat 25 October 14:00 GMT until Sun 26 October 08:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 25 October 14:00 GMT until Sun 26 October 08:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday October 25th 2025, 14:00 GMT until Sunday October 26th 2025, 08:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 24 October 2025Shell API - E-invoice/EID outage - Friday 24 October 2025 14:00 CET - 15:30 CET
    -
    Title
    Shell API - E-invoice/EID outage - Friday 24 October 2025 14:00 CET - 15:30 CET
    Description

    Dear Customer, 

    Please be aware that Shell will perform a mandatory 1,5 hour maintenance activity in the Production environment on Friday 24 October 2025 which will cause an outage in accessing e-Invoices and EID files.

    Outage Start time: 24/10/2025 14:00 CET

    Outage End time: 24/10/2025 15:30 CET

    E-Invoicing, EID, EDI

    • E-invoicing, EID and EDI files will not be available during the service outage.

    Shell Fleet Hub, Shell Fleet App, API

    • All users will not be able to search, access and retrieve e-invoices/EIDs 

    Best Regards

    Shell API Team

    API Services impacted:
    • B2B Mobility Invoice

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 16 October 2025Shell API – Načrtovana prekinitev delovanja storitve OAuth 2.0 za nedavne/zaračunane transakcije
    -
    Title
    Shell API – Načrtovana prekinitev delovanja storitve OAuth 2.0 za nedavne/zaračunane transakcije
    Description

    Spoštovani uporabnik Shell API,

    Obveščamo vas o načrtovanem vzdrževanju, ki bo vplivalo na naslednje končne točke API-ja OAuth 2.0:

    • Transakcije s ceno
    • Nedavne transakcije

    🕒 Časovno okno prekinitve delovanja:
    16. oktober 2025, od 16:30 GMT do 17:15 GMT

    Posledice:
    V tem času lahko pri uporabnikih pride do napak ali prekoračitve časovne omejitve zaradi posodobitve sistema. Predviden čas izpada je 30–45 minut.

    Zahvaljujemo se vam za razumevanje in se opravičujemo za morebitne nevšečnosti.

    Ekipa za podporo Shell API

    API Services impacted:
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 25 September 2025Shell API – 2-urna izredna prekinitev delovanja, četrtek, 25. september, 19:30 GMT – 21:30 GMT
    -
    Title
    Shell API – 2-urna izredna prekinitev delovanja, četrtek, 25. september, 19:30 GMT – 21:30 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v četrtek, 25. septembra 2025, od 19:30 GMT do 21:30 GMT, bodo naše IT-ekipe izvedle izredno 2-urno posodobitev sistemov za upravljanje kartic Shell.

    To bo neposredno vplivalo na blokiranje/odblokiranje kartic v API-jih Shell Fleet v našem proizvodnem API-okolju.

    Prizadete storitve API:

    • API za upravljanje kartic – blokiranje/odblokiranje kartic

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 September 2025Shell API - Scheduled Outage Sat 20 September 14:00 GMT until Sun 21 September 06:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 20 September 14:00 GMT until Sun 21 September 06:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday September 20th 2025, 14:00 GMT until Sunday September 21st 2025, 06:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 12 September 2025Shell API: Nedavne transakcije so se zmanjšale
    Storitve API, ki so bile prizadete
    • B2B Mobility Card Recent Transaction
    Status
    izpad
    Title
    Shell API: Nedavne transakcije so se zmanjšale
    Description

    Spoštovani stranka,

    obveščamo vas, da trenutno prihaja do nepričakovanega izpada storitve API »Recent Transactions«.

    Oddelek Shell IT si z najvišjo prioriteto prizadeva za odpravo napake.

    Opravičujemo se za morebitne nevšečnosti.

    OBJAVLJENO:
  • 06 September 2025Shell API – Izredna prekinitev delovanja, sobota, 6. september, 19:00 GMT – 22:00 GMT
    -
    Title
    Shell API – Izredna prekinitev delovanja, sobota, 6. september, 19:00 GMT – 22:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v soboto 6. septembra 2025, od 19:00 GMT do 22:00 GMT, bodo naše IT-ekipe izvedle izredno posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • Omejitve in limiti kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 23 August 2025Shell API - Scheduled Outage Sat 23 August 14:00 GMT until Sun 24 August 08:30 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 23 August 14:00 GMT until Sun 24 August 08:30 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday August 23rd 2025, 14:00 GMT until Sunday August 24th 2025, 08:30 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems.

    This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 14 August 2025Shell API – enourni načrtovani izpad v četrtek, 14. avgusta, od 20:30 GMT do 21:30 GMT
    -
    Title
    Shell API – enourni načrtovani izpad v četrtek, 14. avgusta, od 20:30 GMT do 21:30 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v četrtek 14. avgusta 2025 od 20:30 GMT do 21:30 GMT bodo naše IT-ekipe izvedle enourno načrtovano posodobitev številnih sistemov Shell.

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • API za omejitve in limite kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 25 July 2025Shell API - Scheduled Outage Fri 25 July 16:00 GMT until Sun 27 July 11:00 GMT
    -
    Title
    Shell API - Scheduled Outage Fri 25 July 16:00 GMT until Sun 27 July 11:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Friday July 25th 2025, 16:00 GMT until Sunday July 27th 2025, 11:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 12 July 2025Shell API – 2-urna prekinitev delovanja – sobota, 12. julija, od 18:00 GMT do 20:30 GMT
    -
    Title
    Shell API – 2-urna prekinitev delovanja – sobota, 12. julija, od 18:00 GMT do 20:30 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo v soboto 12. julija 2025 med 18:00 GMT in 20:30 GMT naše IT-ekipe izvedle posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete API-storitve:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • Omejitve in limiti kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Opravičujemo se za morebitne nevšečnosti.

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 21 June 2025Shell API - Scheduled Outage Sat 21 June 14:00 GMT until Sun 22 June 08:00 GMT
    -
    Title
    Shell API - Scheduled Outage Sat 21 June 14:00 GMT until Sun 22 June 08:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday June 21st 2025, 14:00 GMT until Sunday June 22nd 2025, 08:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 11 June 2025Shell API Recent/Priced Transactions – Potential Service Interruption Wed June 11th from 17:00 GMT
    -
    Title
    Shell API Recent/Priced Transactions – Potential Service Interruption Wed June 11th from 17:00 GMT
    Description

    Dear Customer,

    We would like to inform you that a maintenance activity scheduled by Microsoft, affecting API Recent/Priced Transactions, will take place this evening during the following time window:

    🗓 Start: Wed June 11, 2025, at 5:00 PM GMT
    🗓 End: Thu June 12, 2025, at 1:00 AM GMT

    During this period, you may experience intermittent connectivity issues with API Recent Transactions. 

    While we expect any disruptions to be minimal, the exact duration of potential service interruptions is currently unknown.

    We appreciate your understanding and patience as this maintenance is essential to ensure continued service reliability and performance.

    If you have any questions or concerns, please don’t hesitate to reach out to Shell API team at api@shell.com

    API Services impacted:
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 23 May 2025Shell API - Scheduled Outage Fri 23 May 16:00 GMT until Sun 25 May 21:00 GMT
    -
    Title
    Shell API - Scheduled Outage Fri 23 May 16:00 GMT until Sun 25 May 21:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Friday May 23rd 2025, 16:00 GMT until Sunday May 25th 2025, 21:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 26 April 2025Shell API – kratka 15-minutna prekinitev delovanja produkcijskega sistema – sobota, 26. april 2025
    -
    Title
    Shell API – kratka 15-minutna prekinitev delovanja produkcijskega sistema – sobota, 26. april 2025
    Description

    Spoštovani stranka,

    obveščamo vas, da ekipe Shell IT načrtujejo kratko, 15-minutno prekinitev delovanja v soboto, 26. aprila 2025.

    V spodaj navedenem časovnem oknu lahko pride do kratkega, 15-minutnega izpada storitev Shell API v produkcijskem okolju.

    Datum izida

    26. april 2025

    Predvideni čas začetka

    26. april 2025 ob 08:30 GMT

    Predvideni čas zaključka

    26. april 2025 ob 12:30 GMT

    15 minut prekinitve delovanja med časovnim oknom za spremembe

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 24 April 2025Prekinitev delovanja API-ja za elektronske račune – 24. april 2025 ob 13:00 GMT
    -
    Title
    Prekinitev delovanja API-ja za elektronske račune – 24. april 2025 ob 13:00 GMT
    Description

    Spoštovani stranka,

    Obveščamo vas, da bodo IT-ekipe podjetja Shell izvedle obvezna vzdrževalna dela v produkcijskem okolju API-jev dne 24. aprila 2025 , kar bo povzročilo prekinitev dostopa do API-jev za e-račune.

    Čas začetka prekinitve: 24. 4. 2025 ob 13:00 GMT

    Čas konca prekinitve: 24. 4. 2025 ob 14:30 GMT

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Invoice

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 17 April 2025Izpad delovanja testnega okolja SHELL API
    -
    Title
    Izpad delovanja testnega okolja SHELL API
    Description

    Spoštovani stranka,

    V testnem okolju API trenutno prihaja do nepričakovane motnje. Naša ekipa si aktivno prizadeva za rešitev težave in čimprejšnjo ponovno vzpostavitev storitev. Opravičujemo se za morebitne nevšečnosti in se vam zahvaljujemo za potrpežljivost.

    Naslednja posodobitev:
    Popravek naj bi bil na voljo 23. aprila 2025.

    Kontakt:
    Za vprašanja ali dodatno podporo nas prosimo kontaktirajte na api@shell.com.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 19 April 2025Shell API – Načrtovana prekinitev delovanja od 19. aprila ob 14:00 GMT do 20. aprila ob 04:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 19. aprila ob 14:00 GMT do 20. aprila ob 04:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 19. aprila 2025, 14:00 GMT do nedelje 20. aprila 2025, 04:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • API za omejitve in limite kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 04 April 2025Izpad testnega okolja Shell API v petek, 4. aprila 2025
    -
    Title
    Izpad testnega okolja Shell API v petek, 4. aprila 2025
    Description

    Spoštovani stranka,

    Obveščamo vas, da bo testno okolje Shell API v petek, 4. aprila 2025, nedostopno za namestitvene dejavnosti.

    Datum / čas :   4. april 2025 od 08:30 GMT do 17:00 GMT

    Opravičujemo se za morebitne nevšečnosti.

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 29 March 2025Shell API – izredna prekinitev delovanja od 29. marca ob 14:00 GMT do 30. marca ob 01:00 GMT
    -
    Title
    Shell API – izredna prekinitev delovanja od 29. marca ob 14:00 GMT do 30. marca ob 01:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 29. marca 2025, 14:00 GMT do nedelje 30. marca 2025, 01:00 GMT, bodo naše IT-ekipe izvedle nujno posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • Omejitve in limiti kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Opravičujemo se za morebitne nevšečnosti.

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 22 March 2025Shell API – Načrtovana prekinitev delovanja od 22. marca ob 14:00 GMT do 23. marca ob 07:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 22. marca ob 14:00 GMT do 23. marca ob 07:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 22. marca 2025, 14:00 GMT do nedelje 23. marca 2025, 07:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • API za omejitve in limite kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 13 March 2025Planned maintenance - API PIN management - 13th March 2025 22:00 GMT to 14th March 2025 5:00 GMT
    -
    Title
    Planned maintenance - API PIN management - 13th March 2025 22:00 GMT to 14th March 2025 5:00 GMT
    Description

    Dear Customer,

    we would like to inform you that there is a planned maintenance work of API PIN management system on the night of 13th March 2025 22:00 GMT to 14th March 2025 5:00 GMT. During this timeframe there may be temporary glitches on reaching the API PIN reminder functionalities  and the data transmission for PIN.

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Pin Management

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 07 March 2025Shell API - Scheduled Outage Fri 07 March 17:00 GMT until Sat 08 March 17:00 GMT
    -
    Title
    Shell API - Scheduled Outage Fri 07 March 17:00 GMT until Sat 08 March 17:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Friday March 07th 2025, 17:00 GMT until Saturday March 08th 2025, 17:00 GMT, our IT Teams will conduct a 24 hours scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API 
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits 
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 03 March 2025Prekinitev delovanja testnega okolja SHELL API – 3. marec 2025 od 08:30 GMT do 17:00 GMT
    -
    Title
    Prekinitev delovanja testnega okolja SHELL API – 3. marec 2025 od 08:30 GMT do 17:00 GMT
    Description

    Spoštovani stranka,

    obveščamo vas, da naše IT-ekipe danes, 3. marca 2025, načrtujejo prekinitev delovanja v testnem okolju API.

    Datum / čas: 3. marec 2025 od 08:30 GMT do 17:00 GMT

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 25 February 2025Shell API – 20-minutna načrtovana prekinitev delovanja, torek, 25. februarja, ob 17:00 GMT
    -
    Title
    Shell API – 20-minutna načrtovana prekinitev delovanja, torek, 25. februarja, ob 17:00 GMT
    Description

    Spoštovani stranka,

    obveščamo vas, da naše IT-ekipe v torek, 25. februarja 2025, ob 17:00 GMT načrtujejo kratek, izredni 20-minutni izpad API-ja v produkcijskem okolju.

    Datum in čas: 25. februar od 17:00 GMT do 17:20 GMT

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • Omejitve in limiti kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 22 February 2025Shell API - Scheduled Outage 22 February 14:00 GMT until 23 February 08:00 GMT
    -
    Title
    Shell API - Scheduled Outage 22 February 14:00 GMT until 23 February 08:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday February 22nd 2025, 14:00 GMT until Sunday February 23rd 2025, 08:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API 
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits 
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 February 2025Načrtovana prekinitev delovanja testnega okolja Shell API v četrtek, 20. februarja 2025
    -
    Title
    Načrtovana prekinitev delovanja testnega okolja Shell API v četrtek, 20. februarja 2025
    Description

    Spoštovani stranka,

    S tem vas obveščamo, da bo testno okolje Shell API v četrtek, 20. februarja 2025, nedostopno za namestitvene dejavnosti.

    Datum / čas : 20. februar 2025 od 08:30 GMT do 17:00 GMT

    Opravičujemo se za morebitne nevšečnosti.

    V primeru kakršnih koli vprašanj se obrnite na ekipo Shell API na api@shell.com

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 11 February 2025Izpad okolja Sandbox
    Okolja, na katera vpliva
    • Test
    Status
    izpad
    Title
    Izpad okolja Sandbox
    Description

    Spoštovani stranka,

    V okolju »sandbox« trenutno prihaja do nepričakovane motnje v delovanju. Naša ekipa si aktivno prizadeva za rešitev težave in čimprejšnjo ponovno vzpostavitev storitev. Opravičujemo se za morebitne nevšečnosti in se vam zahvaljujemo za potrpežljivost.

    Naslednja posodobitev:
    Popravek naj bi bil na voljo 12. februarja 2025.

    Kontakt:
    Za vprašanja ali dodatno podporo nas prosimo kontaktirajte na api@shell.com.

    OBJAVLJENO:
  • 06 February 2025Obvestilo o nedosegljivosti okolja Sandbox
    Okolja, na katera vpliva
    • Test
    Status
    izpad
    Title
    Obvestilo o nedosegljivosti okolja Sandbox
    Description

    Spoštovani stranka,

    V okolju »sandbox« trenutno prihaja do nepričakovane motnje. Naša ekipa si aktivno prizadeva za rešitev težave in čimprejšnjo ponovno vzpostavitev storitev. Opravičujemo se za morebitne nevšečnosti in se vam zahvaljujemo za potrpežljivost.

    Naslednja posodobitev:
    Posodobitev bomo objavili 11. februarja 2025 ali prej, če bo okolje ponovno na voljo prej.

    Kontakt:
    Za vprašanja ali dodatno podporo nas prosimo kontaktirajte na api@shell.com.

    OBJAVLJENO:
  • 09 February 2025Shell API – Izredna prekinitev delovanja, nedelja, 9. februar, 04:30 GMT – 08:30 GMT
    -
    Title
    Shell API – Izredna prekinitev delovanja, nedelja, 9. februar, 04:30 GMT – 08:30 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe v nedeljo 9. februarja 2025, od 04:30 GMT do 08:30 GMT, bodo naše IT-ekipe izvedle izredno posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    V tem časovnem oknu pričakujemo približno 1,5-urno prekinitev delovanja API-jev.

    Prizadete storitve API:

    • API za upravljanje kartic
      • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
      • API za omejitve in limite kartic
      • API za podatke o strankah
      • API za račune Shell Fleet
      • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če imate kakršna koli vprašanja ali potrebujete dodatno pomoč, se brez obotavljanja obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 25 January 2025Shell API - Scheduled Outage 25 January 14:00 GMT until 26 January 11:00 GMT
    -
    Title
    Shell API - Scheduled Outage 25 January 14:00 GMT until 26 January 11:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday January 25th 2025, 14:00 GMT until Sunday January 26th 2025, 11:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API 
    • Shell Transaction Data API (including Recent Transactions)
    • Card Restrictions and Card Limits 
    • Customer Data API
    • Shell Fleet Invoice API
    • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 23 November 2024Shell API - Scheduled Outage 23 November 14:00 GMT until 24 November 07:00 GMT
    -
    Title
    Shell API - Scheduled Outage 23 November 14:00 GMT until 24 November 07:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday November 23rd 2024, 14:00 GMT until Sunday November 24th 2024, 07:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API 
    • Shell Transaction Data API (including Recent Transactions)
    • Card Restrictions and Card Limits 
    • Customer Data API
    • Shell Fleet Invoice API
    • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 19 October 2024Shell API – Načrtovana prekinitev delovanja od 19. oktobra ob 14:00 GMT do 20. oktobra ob 08:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 19. oktobra ob 14:00 GMT do 20. oktobra ob 08:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 19. oktobra 2024, 14:00 GMT do nedelje 20. oktobra 2024, 08:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 21 September 2024Shell API - Scheduled Outage 21 September 14:00 GMT until 22 September 09:00 GMT
    -
    Title
    Shell API - Scheduled Outage 21 September 14:00 GMT until 22 September 09:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday September 21st  2024, 14:00 GMT until Sunday September 22nd  2024, 09:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API 
    • Shell Transaction Data API (including Recent Transactions)
    • Card Restrictions and Card Limits 
    • Customer Data API
    • Shell Fleet Invoice API
    • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    If you require any additional information, please contact Shell API team at api@shell.com

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 24 August 2024Shell API – Načrtovana prekinitev delovanja od 24. avgusta ob 14:00 GMT do 25. avgusta ob 09:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 24. avgusta ob 14:00 GMT do 25. avgusta ob 09:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 24. avgusta 2024, 14:00 GMT do nedelje 25. avgusta 2024, 09:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 09 August 2024Prekinitev delovanja Shell API UAT – od petka, 09. 08. 2024, do nedelje, 11. 08. 2024
    -
    Title
    Prekinitev delovanja Shell API UAT – od petka, 09. 08. 2024, do nedelje, 11. 08. 2024
    Description

    Spoštovani stranka,

    Testno okolje API bo nedostopno 3 dni, od petka, 09. 08. 2024, ob 00:00:00 do nedelje, 11.-08-2024 ob 23:59:00 GMT zaradi načrtovanega vzdrževanja sistema.

    Opravičujemo se za morebitne nevšečnosti in vas prosimo, da svoje delo ustrezno prilagodite.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 03 August 2024Shell API – Načrtovana prekinitev delovanja od 3. avgusta ob 14:00 GMT do 4. avgusta ob 10:30 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 3. avgusta ob 14:00 GMT do 4. avgusta ob 10:30 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 3. avgusta 2024 ob 14:00 GMT do nedelje 4. avgusta 2024 ob 10:30 GMT bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • API za omejitve in limite kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 July 2024Shell API – Načrtovana prekinitev delovanja od 20. julija ob 14:00 GMT do 21. julija ob 08:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 20. julija ob 14:00 GMT do 21. julija ob 08:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 20. julija 2024, 14:00 GMT do nedelje 21. julija 2024, 08:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell (vključno z nedavnimi transakcijami)
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shell Fleet
    • Registracija API-ja SmartPay / Omogočanje storitve SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (tankovanje/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 25 May 2024Shell API – Načrtovana prekinitev delovanja od 25. maja ob 14:00 GMT do 26. maja ob 08:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 25. maja ob 14:00 GMT do 26. maja ob 08:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bodo naše IT-ekipe od sobote 25. maja 2024, 14:00 GMT do nedelje 26. maja 2024, 08:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell. To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

    • API za upravljanje kartic
    • API za podatke o transakcijah Shell
    • Omejitve in limiti kartic
    • API za podatke o strankah
    • API za račune Shellove flote
    • Registracija prek API-ja SmartPay / omogočanje uporabe SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadeto:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 24 May 2024SHELL API Test environment outage - 24th May 2024 17:00 GMT to 25th May 2024 07:00 GMT
    -
    Title
    SHELL API Test environment outage - 24th May 2024 17:00 GMT to 25th May 2024 07:00 GMT
    Description

    Dear Customer,

     

    There will be a 12-14 hour outage of API Test environment between Friday May 24th  and Saturday May 25th  

     

    Date / Time : 24th May 2024 17:00 GMT to 25th May 2024 07:00 GMT  (24th May 10.30PM IST to 25th May 12.30PM IST)

     

    Best regards

    Shell API team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 20 April 2024Shell API - Minor Scheduled Outage - Cards Blocking/Unblocking - 20 Apr 14:00 GMT - 15:00 GMT
    -
    Title
    Shell API - Minor Scheduled Outage - Cards Blocking/Unblocking - 20 Apr 14:00 GMT - 15:00 GMT
    Description

    Dear Customer

    we would like to inform you that on Saturday April 20th 2024 our IT Teams will conduct a minor scheduled update in API Production Environment.

    This API downtime will be shorter than usual. It will take about 1 hour and will only affect the blocking and unblocking of Shell cards via API.

    API Services Impacted:

    • API Update Card Status (card blocking / unblocking)
    • Date & Time: Saturday April 20th,  14:00 GMT - 15:00 GMT

    If you require any additional information, please contact Shell API team at api@shell.com

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 23 March 2024Shell API – Načrtovana prekinitev delovanja od 23. marca ob 14:00 GMT do 24. marca ob 07:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 23. marca ob 14:00 GMT do 24. marca ob 07:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bo od sobote 23. marca 2024, ob 14:00 GMT do nedelje 24. marca 2024, 07:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell . To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete API-storitve:

      • API za upravljanje kartic Fleet
      • API za podatke o transakcijah Shell
      • Omejitve in limit kartic
      • API za podatke o strankah
      • API za račune Shellove flote
      • Registracija API-ja SmartPay / omogočanje SmartPay za uporabnike aplikacije Shell

    Storitve API NISO prizadete:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 28 February 2024Shell API SmartPay Scheduled Outage – Wednesday 28 February 2024, 00:00am – 04:00am GMT
    -
    Title
    Shell API SmartPay Scheduled Outage – Wednesday 28 February 2024, 00:00am – 04:00am GMT
    Description

    Dear Customer,

    we would like to inform you that we are planning 4 hour outage of Shell SmartPay (Mobile Payment) API Services in Production environment due to a maintenance work, please find more Date & Time details below .

    • Start/End time:

    Start Time: 00:00am GMT on Wednesday 28 February 2024

    End Time: 04:00am GMT on Wednesday 28 February 2024

     

    During this maintenance activity, a multiple Shell SmartPay systems and applications will be impacted.

     

    Please note the upgrade is expected to require 1 - 2 hours of downtime for the systems being upgraded.

     

    We have allotted up to 4 hours in the event of unforeseen delays.

     

    If you require any additional information, please contact Shell API team at api@shell.com

    We apologize for any inconvenience caused.

    Best Regards,

    Shell API Team

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 17 February 2024Shell API - Scheduled Outage 17 Feb 14:00 GMT until 18 Feb 06:00 GMT
    -
    Title
    Shell API - Scheduled Outage 17 Feb 14:00 GMT until 18 Feb 06:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday February 17th 2024, 14:00 GMT until Sunday February 18th 2024, 06:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs on our API Production Environment.

    API Services Impacted:

      • Fleet Card Management API
      • Shell Transaction Data API
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    If you require any additional information, please contact Shell API team at api@shell.com

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 25 January 2024Shell API - E-invoice/EID outage - 25 Jan 2024 14:00 CET - 15:30 CET
    -
    Title
    Shell API - E-invoice/EID outage - 25 Jan 2024 14:00 CET - 15:30 CET
    Description

    Dear Customer,

    Please be aware that Shell will perform a mandatory 1,5 hour maintenance activity in the Production environment on 25 Jan 2024 which will cause an outage in accessing e-Invoices and EID files.

    Outage Start time: 25/01/2024 14:00 CET

    Outage End time: 25/01/2024 15:30 CET

    E-Invoicing, EID, EDI

    • E-invoicing, EID and EDI files will not be available during the service outage.

    Shell Fleet Hub, Shell Fleet App, API

    • All users will not be able to search, access and retrieve e-invoices/EIDs

    Best Regards

    Shell API Team

    API Services impacted:
    • B2B Mobility Invoice

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 20 January 2024Shell API - Scheduled Outage 20 Jan 14:00 GMT until 21 Jan 04:00 GMT
    -
    Title
    Shell API - Scheduled Outage 20 Jan 14:00 GMT until 21 Jan 04:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday January 20th  2024, 14:00 GMT until Sunday January 21st 2024, 04:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs on our API Production Environment.

    API Services Impacted:

      • Fleet Card Management API
      • Shell Transaction Data API
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    If you require any additional information, please contact Shell API team at api@shell.com

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 08 January 2024Načrtovana prekinitev delovanja testnega okolja API – 8. januarja od 17:00 do 23:00 GMT
    -
    Title
    Načrtovana prekinitev delovanja testnega okolja API – 8. januarja od 17:00 do 23:00 GMT
    Description

    Spoštovani stranka,

    obveščamo vas, da bo v ponedeljek, 8. januarja 2024, prišlo do 6-urne načrtovane prekinitve delovanja API TEST okolja.

    Datum / čas: 8. januar 2024 od 17:00 GMT do 23:00 GMT

    V primeru kakršnih koli vprašanj se obrnite na ekipo Shell API: api@shell.com

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 18 December 2023Načrtovana prekinitev delovanja testnega okolja API 18. decembra od 17:00 do 23:00 GMT
    -
    Title
    Načrtovana prekinitev delovanja testnega okolja API 18. decembra od 17:00 do 23:00 GMT
    Description

    Spoštovani stranka,

    obveščamo vas, da bo v ponedeljek, 18. decembra, med 17:00 in 23:00 po GMT potekal načrtovan izpad testnega okolja API.

    V primeru kakršnih koli vprašanj se obrnite na ekipo Shell API na naslovu api@shell.com.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 16 December 2023Shell API - Scheduled Outage 16 Dec 14:00 GMT until 17 Dec 08:00 GMT
    -
    Title
    Shell API - Scheduled Outage 16 Dec 14:00 GMT until 17 Dec 08:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday December 16th  2023, 14:00 GMT until Sunday December 17th 2023, 08:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs on our API Production Environment.

    API Services Impacted:

      • Fleet Card Management API
      • Shell Transaction Data API
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    If you require any additional information, please contact Shell API team at api@shell.com.

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 21 October 2023Načrtovana prekinitev delovanja – od 21. oktobra 2023 ob 14:00 GMT do 22. oktobra 2023 ob 07:00 GMT
    -
    Title
    Načrtovana prekinitev delovanja – od 21. oktobra 2023 ob 14:00 GMT do 22. oktobra 2023 ob 07:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bo od sobote 21. oktobra 2023, ob 14:00 GMT do nedelje 22. oktobra 2023, 07:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell . To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

      • API za upravljanje kartic Fleet
      • API za podatke o transakcijah Shell
      • Omejitve in limit kartic
      • API za podatke o strankah
      • API za račune Shellove flote
      • Registracija API-ja SmartPay / omogočanje SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadete:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com.

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 23 September 2023Shell API - Scheduled outage 23 Sep 14:00 GMT until 24 Sep 05:00 GMT
    -
    Title
    Shell API - Scheduled outage 23 Sep 14:00 GMT until 24 Sep 05:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Saturday September 23rd 2023, 14:00 GMT until Sunday September 24th 2023, 05:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs on our API Production Environment.

    API Services Impacted:

      • Fleet Card Management API
      • Shell Transaction Data API
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users

     

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    If you require any additional information, please contact Shell API team at api@shell.com.

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Charge Sessions
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 22 September 2023Načrtovana prekinitev delovanja testnega okolja Shell API 22. septembra 2023
    -
    Title
    Načrtovana prekinitev delovanja testnega okolja Shell API 22. septembra 2023
    Description

    Spoštovani stranka,

    obveščamo vas, da bo v petek, 22. septembra 2023, prišlo do 6-urne načrtovane prekinitve delovanja testnega okolja Shell API.

    Datum / čas: 22. september 2023 od 14:00 GMT do 20:00 GMT.

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 20 September 2023Shell SmartPay (Mobile Payment) API Scheduled Outage - Wednesday 20 September 2023 00:00 – 04:00 GMT
    -
    Title
    Shell SmartPay (Mobile Payment) API Scheduled Outage - Wednesday 20 September 2023 00:00 – 04:00 GMT
    Description

    Dear Customer,

    we would like to inform you that we are planning 4 hour outage of Shell SmartPay (Mobile Payment)  API Services in Production environment due to a maintenance work, please find more Date & Time details below .

    • Start/End time:

    Start Time: 00:00am GMT on Wednesday 20th September 2023

    End Time: 04:00am GMT on Wednesday 20th September 2023

     

    During this maintenance activity, a multiple Shell SmartPay systems and applications will be impacted.

    Please note the upgrade is expected to require 1 - 2 hours of downtime for the systems being upgraded.

    We have allotted up to 4 hours in the event of unforeseen delays.

     

    If you require any additional information, please contact Shell API team at api@shell.com

    We apologize for any inconvenience caused.

    Best Regards,

    Shell API Team

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 09 September 2023Shell API – Načrtovana prekinitev delovanja v soboto, 9. septembra, od 06:00 GMT do 21:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja v soboto, 9. septembra, od 06:00 GMT do 21:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da v soboto, 9. septembra 2023 od 06:00 GMT do 21:00 GMT, bodo naše IT-ekipe izvedleizredno 15-urno načrtovano posodobitev številnih sistemov Shell . To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API.

    Prizadete storitve API:

      • API za upravljanje kartic Fleet
      • API za podatke o transakcijah Shell
      • Omejitve in limit kartic
      • API za podatke o strankah
      • API za račune Shellove flote
      • Registracija API-ja SmartPay / omogočanje SmartPay za uporabnike aplikacije Shell

    Storitve API NI prizadete:

    • Transakcije SmartPay (polnjenje goriva/rezervacija črpalke)

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 01 September 2023Načrtovana 2-urna prekinitev delovanja testnega okolja API – petek, 1. september 2023
    -
    Title
    Načrtovana 2-urna prekinitev delovanja testnega okolja API – petek, 1. september 2023
    Description

    Spoštovani stranka,

    obveščamo vas, da bodo v petek 1. septembra od 09:00 do 11:00 po GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev testnega okolja API.

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    na spletni strani . Test IT okolje

    Environments impacted:
    • Test
    OBJAVLJENO:
  • 26 August 2023Sprejem kartice Shell B2B, vključno s storitvijo mobilnega plačevanja API B2B, ne bo na voljo
    -
    Title
    Sprejem kartice Shell B2B, vključno s storitvijo mobilnega plačevanja API B2B, ne bo na voljo
    Description

    Spoštovani stranka,

    Storitve sprejemanja kartic Shell B2B in spletne avtorizacije za transakcije v Aziji in Evropi, vključno z storitvijo mobilnih plačil API B2B, bodo predvidoma nedostopne v spodaj navedenem časovnem oknu izpada.

    Če bo v obdobju izvajanja posodobitve sprožen povratni postopek, se bo čas izpada za zadevno obdobje podvojil.

    Datum in čas začetka: 26. avgust 2023, 20:20 UTC

    Datum in čas zaključka: 26. avgust 2023, 20:40 UTC

    Če potrebujete dodatne informacije, se obrnite na ekipo Shell API ekipo na api@shell.com.

    S spoštovanjem,

    Ekipa Shell API

    API Services impacted:
    • Shell SmartPay API

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 19 August 2023Shell API – Načrtovana prekinitev delovanja od 19. 8. ob 14:00 GMT do 20. 8. ob 12:00 GMT
    -
    Title
    Shell API – Načrtovana prekinitev delovanja od 19. 8. ob 14:00 GMT do 20. 8. ob 12:00 GMT
    Description

    Spoštovani stranka

    obveščamo vas, da bo od sobote 19. avgusta 2023 ob 14:00 GMT do nedelje 20. avgusta 2023 ob 12:00 GMT, bodo naše IT-ekipe izvedle načrtovano posodobitev številnih sistemov Shell .

    To bo vplivalo na razpoložljivost API-jev Shell Fleet v našem proizvodnem okolju API-jev.

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites
    • EV Public Locations

    na spletni strani . Production IT okolje

    Environments impacted:
    • Production
    OBJAVLJENO:
  • 29 September 2022API ne deluje zaradi načrtovanih dejavnosti uvajanja v testnem okolju
    -
    Title
    API ne deluje zaradi načrtovanih dejavnosti uvajanja v testnem okolju
    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    OBJAVLJENO:
  • 30 August 2022Izpad storitev B2B API, zaradi katerega partnerji ne morejo uporabljati API-jev
    Storitve API, ki so bile prizadete
    • B2B Mobility Card Management
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    Status
    izpad
    Title
    Izpad storitev B2B API, zaradi katerega partnerji ne morejo uporabljati API-jev
    Description

    Situacijo spremljamo in si prizadevamo, da bi motnjo odpravili čim prej. Partnerje bomo obvestili takoj, ko bomo ponovno v polnem delovanju.

    OBJAVLJENO:

Sumite, da imate težave s storitvijo?

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