Get started

1.Select Your APIs 

• Select API you want to use by browsing Use Cases and  API Catalog
• Check the Regional Availability Page to see if desired APIs are available

• Decide which features you need and how frequently you will call the API.

  Need help on this step? Get in touch with our Support team, describe what your use case and out team will suggest you best fitted APIs and endpoints.

2.Discuss pricing & contracts 

• Talk to your Shell account manager.
• Once agreed, Shell will share an addendum for review and signing.
• Testing is free of charge. The addendum is only required when moving to production.

3. Access the Test Environment

• Order cards
• Block/unblock cards
• Set limits and more
• Data endpoints to view transactions, card list, invoices and more.
• The Sandbox uses a dummy account and does not mirror your production data.

4. Move to Production

• After signing the addendum, you’ll receive production credentials (API key and secret).
• Subscribe to notifications for updates and maintenance alerts.

Developer Resources

• Postman Collections
• OpenAPI Specifications
• SDKs in multiple languages with AI chat
• Quick Start Guides
• Release Notes
• Notifications: Subscribe to updates for spec changes, service maintenance, outages, and new API releases.
• Ticketing in the Shell Developer Portal

Support & Onboarding

• Contact: api@shell.com. The API Support team will be able to help you with any issues you are facing and aim to resolve them in 24-48 hours.
• Languages Supported:
  Europe: Czech, Dutch, English, French, German, Hungarian, Polish, Slovak
  Asia: Malay, Mandarin, Cantonese

Not a customer yet? Reach out to Shell Fleet Solutions  in your local market.