Test

Hello

I am trying to connect to your test server to get a list of EV Public Locations. I have got a Client ID and Client Secret code. I have put in a POST to get an authentication code/access token and put it into the GET call to generate a batch of 10 EV locations, according to V2. But I cannot get it to return any location data.

If I do it within your own test page, I get the attached error.

If I do it within N8N, I seem to be able to authenticate, but get the following error when trying to get the response (I have done it with the /markers endpoint to try to limit the number of responses, in case that was the problem):

Could you please let me know why this is happening and what to do about it?

Thanks Scott
Error code

500

Full message

500 - "{\n \n \"requestId\" : \"c8c06431-de60-4941-9cff-911225a4d9a9\",\n \"status\": \"FAILED\",\n \"error\":[ {\n \"code\": \"E0005\",\n \"message\": \"Internal Server Error\",\n \"description\": \"Server encountered an unexpected condition that prevented it from fulfilling the request\",\n \"details\":[]\n }]\n}"
Request

{ "headers": { "requestid": "c8c06431-de60-4941-9cff-911225a4d9a9", "authorization": "**hidden**", "client_id": "nyDL6OBABrm9dZHkk0fYeqDCSQGsUU4f", "client_secret": "c9qHl4xMTCAU4OGa", "content-type": "application/json", "accept": "application/json" }, "method": "GET", "uri": "https://api-test.shell.com/ev/v2/locations/markers", "gzip": true, "rejectUnauthorized": true, "followRedirect": true, "resolveWithFullResponse": true, "sendCredentialsOnCrossOriginRedirect": false, "followAllRedirects": true, "timeout": 300000, "qs": { "perPage": "10", "limit": "10", "offset": "0", "north": "59", "south": "49", "east": "2", "west": "-8", "zoom": "10" }, "encoding": null, "json": false, "useStream": true }

Hello, we are currently integrating the Shell EV Public Locations API into our platform.
However, when trying to retrieve station locations, the request always fails with the following error:

"{ "requestId": "e00d5bef-3e4f-41a4-b5e7-a7e41f0a416f", "status": "FAILED", "errors": [{ "code": "E0003", "message": "Unauthorized", "description": "unable to authenticate request", "details": [] }] }"

Application name: Etrof IT

Could you please confirm whether there is any issue with our account ?

Thank you for your assistance.

Hello,

Please provide access to get Client ID and Secret.

Also please suggest which API is best for our needs: the main goal is to get all data about every vehicle CO2 Emission Class.

Hello Team,

OAuth token generation is working successfully.

However, OCPI calls such as:

GET /ocpi/versions

are returning:

"Invalid API call as no apiproduct match found"

Could you please:

Confirm our application (client_id: XXXXX) is subscribed to the OCPI 2.2.1 API product?

Confirm the correct OCPI sandbox base URL?

Confirm OCPI API is enabled for our environment?

Thank you.

Hi Shell Recharge Support Team,

I am a developer at Vest, and we are currently integrating with the Shell Recharge OCPI 2.2.1 interface in the Test environment.

We have successfully configured our OAuth 2.0 credentials and can generate an access token via https://api-test.shell.com/v2/oauth/token. However, to proceed with the OCPI Credentials Handshake, we require the initial Token A.

Could you please provide the Token A (Credentials Token) for our account? Additionally, if there is a specific endpoint for the POST /credentials call that differs from the standard OCPI path, please let us know.

Our Registration Details:

Company Name: Vest

Country Code: IN

Client ID: cqa3GydOXsXdiGfx2Birqm0c1bez4JlY

Once we receive Token A, we will initiate the handshake.

Thank you for your assistance.

Best regards,

Sidiqui Ahmed

Hello i need assistance with finishing my registration, i am in the process of developing an AOI EV charging app the consolidates the locating and use of charge points all over the world so that users can access any charger anywhere all in one location and charge right away.

At this point in time i am in the process of beginning testing to see if the app is able to start and stop charging at chargepoints.

i need the following: Finish my Shell Recharge developer registration to get the proper API keys
I also need the EVSE IDs

Can i please be given assistance through this process to get all of this done?

I am writing to request Production Access for our application to retrieve our fleet's fuel transaction data.
We have successfully set up our integration in the Sandbox environment. We can authenticate via OAuth 2.0 and generate valid Access Tokens. However, when we attempt to query data (e.g., via the Card Management or Transaction endpoints), we receive error E0006 (Forbidden).
Is it possible to gain access to production data. We seek to get all fuel transactions into our own data warehouse.

Company Name: Nordian ApS

Fleet Account Number: DK96247813

App Name: Shell API (test)

Developer Email: william@nordian.dk

Hello Shell

I want to get access to your API to collect fuel and other similar data and insert it into our own data warehouse. I write on behalf of Nordian ApS.

Developing external Fleet card management system. Looking to test api.

Dear Support Team,
I would like to test the Mobility Card Management API, but I currently do not have a verified customer relationship or a fleet account number.
Is it possible to obtain a Mobility Customer account in the test environment that I could use to test the API?
Thank you for your assistance.
Best regards,
Bence Szollosi