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Block and Unblock Fuel Cards via API

  • Card Management
  • B2B
  • Card Management

The ability to temporarily block and unblock fuel cards provides a practical solution for common challenges faced by cardholders. This feature enhances security and convenience, allowing users to protect their accounts and maintain operations seamlessly.

By empowering users with such tools, you can improve customer experience, build trust, and foster loyalty in today’s digital world.

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Functionality for Every Need

Do you want to enforce route compliance for your drivers?

Plan the driver's refueling and unblock the card once the driver reaches the destination

Was the card lost, stolen or just misplaced?  

Now you can block the fuel card temporary.

If the card is found or the reason for blocking is resolved, you can unblock the card just as quickly.

Are you interested in controlling employees' fuel card usage after hours or during their leave?

Connect your HR system with Shell API to automatically trigger a card block request when an employee begins their leave

Control overspending 

Users can temporarily block their card to help manage their budget. For example, block the card after reaching a certain spending limit and unblock it at the start of a new budget period.

Lost card scenario

Imagine a scenario involving Sarah, a logistics manager for a mid-sized delivery company. Her company uses Shell fuel cards to streamline the refueling process for their fleet of delivery trucks. Each driver is assigned a card linked to the company's account, which simplifies tracking and managing fuel expenses.

 

One afternoon, Sarah receives a call from Liam, one of her delivery drivers. He just finished a delivery and realized that he couldn’t find his fuel card. He might have misplaced it at a gas station or left it in a restaurant he visited for lunch. Without the card, Liam won't be able to refuel for his next deliveries. There's also the concern that the card could fall into the wrong hands and be used fraudulently.

card was misplaced

Sarah logs into the fuel card management portal, accessible via a mobile app and web interface.

card was blocked succesessfully

She quickly identifies Liam’s card and selects the option to temporarily block it, preventing unauthorized transactions.

Liam informs Sarah that he found a card

Later, Liam finds the card under his truck seat and informs Sarah.

card was activated

Sarah logs back into the system and finds Liam’s card marked as blocked. She clicks the "Unblock" button, restoring its functionality immediately.

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