Enable SmartPay at Shell Sites

Operational efficiency at every stop

SmartPay shifts payment to before fueling, so there’s nothing to do after.
Drivers authorize fueling in the app or onboard system, fuel as usual, see confirmation, and continue their route.
Each stop feels smoother and faster, especially for drivers fueling multiple times a day.

Lower mental load for drivers

SmartPay removes uncertainty from the fueling flow.
Drivers use a familiar app or onboard system they already work with, instead of switching tools or handling cards.
They don’t think about payment steps or whether the transaction will work afterward — they get immediate confirmation and move on, matching what modern digital users expect.

Control and fraud prevention at the pump

Fueling rules are enforced before fuel is dispensed.
Only fuel products allowed by the Shell fuel card are unlocked; others remain blocked.
This prevents misfuelling, reduces fraud, and avoids failed transactions after fueling.

Real‑time visibility for fleet management

After fueling, transaction data is delivered instantly, including site, time, fuel volume, product, price, and card used.
Fleet managers get immediate insight into usage, can spot issues early, and keep reporting and analysis up to date.

Fleet manager controlling costs and risk

A fleet manager needs up‑to‑date insight into fuel usage and fast reaction to misuse.
SmartPay enforces fuel card rules at the pump, preventing misfuelling before it happens.
Fueling data is delivered in real time, showing who fueled, where, when, and what product was used.
This enables immediate action, accurate reporting, and tighter day‑to‑day cost control.

Time‑pressured B2B driver on the road

A B2B driver arrives at a Shell station during a busy workday.
With SmartPay, the driver selects the pump in the app or onboard system, fueling is authorized before it starts, and only permitted fuel products are unlocked.
After fueling, the driver sees confirmation and immediately continues the journey, without an extra payment step.
The stop feels simpler and more predictable, reducing disruption and mental load during the workday

Designed for straightforward integration

SmartPay API is built on standard API technology, supported by SDKs does not require custom or proprietary tooling.
How much effort is needed depends on how much of the fueling journey a partner chooses to implement.

Partners can start with a minimal flow, covering only what is required to authorize fueling and unlock the pump. More advanced features can be added later if needed.

Some partners have completed their first SmartPay transaction in a production environment within weeks by keeping the initial setup simple.

Shell Customer Operations and Integrations teams support SmartPay implementations throughout the process. Their experience across multiple integrations helps partners move faster, reduce risk, and avoid common pitfalls.

Product Overview SmartPay SDKs

Making the life of a driver easier

Integrating your application with Shell SmartPay API means drivers can easily pay for fuel via a mobile device at Shell stations.

APIs needed

Shell SmartPay API

The APIs detailed within this document will enable Shell's Fleet Solutions Customers to digitalize...

Check out our Quick Start Guide to get started

Shell Digital Payment SDKs

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