Skip to main content

API Status

  • 23 May 2025Shell API - Scheduled Outage Fri 23 May 16:00 GMT until Sun 25 May 21:00 GMT
    -
    Title
    Shell API - Scheduled Outage Fri 23 May 16:00 GMT until Sun 25 May 21:00 GMT
    Description

    Dear Customer

    we would like to inform you that from Friday May 23rd 2025, 16:00 GMT until Sunday May 25th 2025, 21:00 GMT, our IT Teams will conduct a scheduled update to a number of Shell systems. This will affect the availability of the Shell Fleet APIs in our API Production Environment.

    API Services Impacted:

    • Card Management API
      • Shell Transaction Data API (including Recent Transactions)
      • Card Restrictions and Card Limits
      • Customer Data API
      • Shell Fleet Invoice API
      • SmartPay API Registration / SmartPay enablement for Shell app users 

    API Services NOT Impacted:

    • SmartPay Transactions (fueling/pump reservation)

    Should you have any questions or require further assistance, please do not hesitate to contact Shell API team at api@shell.com 

    Best Regards,

    Shell API Team

    API Services impacted:
    • B2B Mobility Card Management
    • B2B Mobility Card Pin Management
    • B2B Mobility Card Recent Transaction
    • B2B Mobility Card Transaction Data
    • B2B Mobility Customer Data
    • B2B Mobility Invoice
    • B2B Mobility Limit and Restriction
    • B2B Mobility Sites

    on Production environment

    Environments impacted:
    • Production
    POSTED:

Suspect a problem with the service?

Contact our Support team to report an issue or to require any additional information

About us

The Shell Developer Portal is here to support partners to onboard to Shell APIs, the portal is here to take ideas to production

 

Shell logo

Login to your account